Introduction

At StructX, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or enquire about our structural engineering consultancy services.

 

 

Information We Collect

We may collect personal information such as your name, email address, phone number, and company details when you contact us or submit an enquiry. We may also collect project-related information, including drawings, plans, specifications, and site details that you voluntarily provide. Additionally, technical information such as your IP address, browser type, device information, and website usage data may be collected through cookies or similar technologies, where applicable.

 

 

Use of Information

The information collected is used to respond to enquiries, understand project requirements, provide details about our services, prepare proposals, and coordinate project-related activities. We may also use this information to improve our website, maintain security, and fulfil applicable legal and contractual obligations. StructX will use personal information only for appropriate purposes and in accordance with applicable privacy laws.

 

 

Data Storage and Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. Our website is hosted on Wix, and information submitted through the website may be processed or stored by Wix and other service providers involved in operating our website. Although we implement reasonable safeguards, no method of electronic transmission or storage can guarantee complete security.

 

 

Sharing of Information

StructX does not sell personal information to third parties. Information may be shared with website hosting providers, professional consultants, or other service providers when necessary to deliver requested services or operate our website. We may also disclose information when required by applicable law, legal proceedings, or regulatory authorities, or when necessary to protect our legal rights and security.

 

 

Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential functions, improve performance, understand visitor activity, and enhance user experience. Third-party integrations may also collect information through cookies, depending on the features enabled on our website. Visitors may manage cookie preferences through available website settings or browser controls. Where required by law, consent will be obtained before using non-essential cookies.

 

 

Project Confidentiality

StructX understands that structural drawings, architectural plans, technical specifications, and project documents may contain confidential information. We handle such materials for the purposes for which they are provided and do not knowingly disclose them for unrelated purposes without appropriate authorisation, unless disclosure is required or permitted by law or an applicable agreement. Visitors are encouraged to avoid submitting unnecessary sensitive or confidential information through general website enquiry forms.

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Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or raise concerns about how your information is handled. Requests can be submitted through the contact details provided on the StructX website. We may need to verify your identity before processing a request.

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Third-Party Links

Our website may contain links to third-party websites or external services for additional information or convenience. StructX does not control these websites and is not responsible for their content, security, or privacy practices. We recommend reviewing the privacy policies of external websites before sharing personal information with them.

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Policy Updates

StructX reserves the right to update this Privacy Policy to reflect changes in our business practices, website functionality, or applicable legal requirements. Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically to stay informed about how their information is handled.

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Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact StructX through the contact form or business email address provided on our website.

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Effective Date: 16 October 2026.